54 resources · Page 3 of 3
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guide · Rasa Community
What a voice agent should say before verifying the caller
Caller ID tells your voice agent which number is calling, not who is holding the phone, so plan what it says before the caller confirms.
guide · Rasa Community
How to mutation test an AI agent guard in Python
Break your AI agent's guard on purpose, one small edit at a time, and check that your tests fail for every edit you make.
guide · Rasa Community
Build your first Rasa agent
Run a small Rasa agent locally, inspect the tool behind its answers, and make your first change with one complete downloadable starter.
guide · Rasa Community
How to choose a useful first task for an AI agent
Decide which workflow deserves an AI agent using a worked scope brief, a measurable outcome, and a boundary your product and engineering team can test.
guide · Rasa Community
How to build an agent test set that exposes failures
Build an agent evaluation set with explicit task slices, traceable data, factual assertions, and failure cases that a headline success rate would hide.
tutorial · Rasa Community
Your first Rasa Mantle agent with a nine-check lint
Build a working Mantle agent using the starter pack — six AI skills, a nine-check lint, and a git hook that catches the silent mistakes before they cost you an afternoon.
tutorial · Rasa Community
Guard irreversible AI agent actions in the tool, not YAML
A scaffolded agent will post a replacement card to any address a caller reads out. Fix it by carrying where the address came from, and by putting the check inside the tool instead of in YAML.
tutorial · Rasa Community
Measure Your Agent: Simulation, Assertions, and LLM Judges
You changed a prompt and the demo went fine. Is the agent better? Build a simulation-based evaluation suite that answers with evidence — an LLM plays your customer, assertions stay the ground truth, and a judge scores what facts cannot reach.
tutorial · Rasa Community
Generate agent documents from state, never from LLM prose
Ask an agent for a document and it writes one, with figures nobody can trace. Build the other thing: the conversation edits state, the document is derived.
tutorial · Rasa Community
Rasa MCP tools: swap from REST without changing instructions
A tutorial promised its three skills could keep their instructions when MCP landed. MCP landed — here is the diff that settles it.
tutorial · Rasa Community
Rasa Mantle tool and memory scope: verify callers only once
Decide where a tool belongs and where a memory field belongs — and build a bank agent that makes the caller verify exactly once.
tutorial · Rasa Community
Personalise a Rasa agent's greeting before the first turn
Load what you already know about a customer before the greeting, then spend it later in the conversation — with control levers, not hope.
tutorial · Rasa Community
Build a Voice AI Agent with Rasa Skills
Flagship tutorial for the Skills architecture and Deepgram voice — build Atlas, a Horizon Travel assistant, from first skill to progressive control.
article · Rasa blog
Enterprise AI Security and Compliance: A Practical Framework
A framework for thinking about security and compliance when agents handle real customer data.
article · Rasa blog
How to Build an AI Agent: A Developer's Guide
A practical walkthrough of what goes into a production agent, from architecture choices to evaluation.
article · Rasa blog
Introducing Rasa University: A Hands-on Learning Path for Agent Engineers
The launch post for Rasa University — what the learning path covers and how the developer certification works.
course · GitHub
Why Voice AI Agents Fail
Learn how delays, interruptions and transcription errors affect voice agents, and how to handle them.
course · GitHub
Why Agents Fail
A free, self-paced course on why language-model agents fail in production and how to test and improve them.