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Customer Support

McAi: taking customers' orders via voice-powered assistant

Meet the Assistant

The McAi voice assistant allows customers to place orders using spoken voice commands—just like going through the drive-thru. Vocinity's Cognitive Conversational Agents like McAi allow human agents to focus on higher level tasks while providing unlimited scalability for enterprises.

Cognitive Conversational Agents can handle customer service requests on chat and voice channels, with AI assistants that continually improve through iterative learning.

Languages Supported

English

Channels

Mobile App, Web Chat

Industry

Software

Use Case

Customer Support

Founded in 2018, Vocinity helps enterprises scale outreach and customer service operations with AI-powered Cognitive Conversational Agents.